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Hospitality

Hotel Management

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Hotel Management

Build real-world hotel management skills across front office, housekeeping/maintenance, food & beverage, security, finance, marketing, HR, compliance, and sustainability—then validate readiness through a final exam and an applied capstone project.

$995.00 (USD)

Payment & Funding: view your options

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schedule
                                100 Course Hrs
                            

                                Code
                                    GES623
                            
calendar_today
                                6 Months
                            
grid_onOpen enrollment
speedSelf paced

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855.520.6806

Overview

Objective

Outline

Hotel Operations & Management Fundamentals
1. Hospitality industry overview
2. Hotel organizational structure
3. Core management principles
Front Office & Guest Relations
1. Front office procedures
2. Hospitality etiquette and guest experience
3. Complaints and conflict resolution
Housekeeping & Maintenance
1. Housekeeping standards and workflows
2. Maintenance and engineering essentials
3. Safety and risk mitigation
Food & Beverage Management
1. Menu planning and design
2. Food production and service
3. Food safety and hygiene
Security & Risk Management
1. Security protocols and guest safety
2. Emergency preparedness and incident response
3. Hospitality risk management systems
Financial Management
1. Accounting principles
2. Budgeting and forecasting
3. Revenue management strategies
Marketing, Sales & Event Management
1. Hospitality marketing techniques
2. Hotel sales strategies
3. Event planning and management
Human Resource Management
1. Recruitment and selection
2. Training and development
3. Motivation and retention
Legal & Compliance
1. Hospitality law
2. Regulations and compliance
3. Safety and security protocols
Technology, Sustainability & International Hospitality
1. Technology in hospitality
2. Sustainability and eco-tourism
3. International hospitality management

Requirements

Prerequisites

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Instructor

FAQs

Does this course prepare you for a certification?

No.

How long does it take to complete this course?

After you register, you will receive 6 months to complete the course. The time allotted for completion has been calculated based on the number of course hours.

When can I start this course?

This course is open enrollment, so you can register and start the course whenever you are ready. Access to your course can take 24-48 business hours.

What if I don't have enough time to complete the course within the time frame provided?

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.

What kind of support will I receive?

Our courses are designed to accommodate various learning preferences. Depending on the course structure, you may get different forms of support. Self-paced courses are designed to be user-friendly and independent, minimizing the need for external support. In courses with instructors, our direct platform support feature includes opportunities for questions, discussions, and remediation, with email and phone support available for select courses. Our student advising team is available to guide you on program requirements and administrative requests, but they do not provide assistance with course content. Our goal is to provide you with the necessary support for success, whether it's through self-paced exploration, direct communication, or guidance from our advising team.

What happens when I complete the course?

Upon successfully passing the final exam, you will be awarded a certificate of completion from the school or organization that you registered through.

Am I guaranteed a job?

ed2go courses will help you gain the skills you need to obtain an entry-level position in most cases. However, you should always research the job market in your area before enrolling.

Can I get financial assistance?

ed2go courses are non-credit, so they do not qualify for federal aid, FAFSA, and Pell Grant. In some states, vocational rehab or workforce development boards may provide funding to take our courses. Additionally, you may qualify for financial assistance if you meet certain requirements. Learn more about financial assistance.

How can I get more information about this course?

If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the “Contact Us.”

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